Open Border Consulting, Lda. (“Open Border Consulting”, “we”, “us”, “our” or “company”) respects the privacy of users visiting the website open-border.eu and is committed to protecting the personal data processed in the course of its activities.

This Privacy Policy explains which personal data we may collect, for what purposes we process it, on which legal bases, for how long we retain it, and what rights data subjects may exercise.

1. Data Controller

The data controller is:

Open Border Consulting, Lda.
Website: open-border.eu
Email: info@open-border.eu
Phone: +351 211 970 319

2. Types of Data Processed

Through the website, we may process the following categories of personal data:

a) Data voluntarily provided by the user
When the user fills in the contact form or sends a communication via email, we may collect:

• name;

• email address;

• entity, school, institution or organisation to which they belong;

• information relating to the idea, request or project;

• any other data freely entered in the message.

b) Technical browsing data
During navigation on the website, technical data may be collected, such as:

• IP address;

• browser type and device used;

• operating system;

• pages visited;

• date and time of access;

• data relating to interaction with the website.

c) Cookies and similar technologies
The website may use technical cookies and, with the user’s consent where required, analytical or third-party cookies. For further information, please consult our Cookie Policy.

3. Purposes of Processing

Personal data may be processed for the following purposes:

• to respond to requests sent via the contact form;

• to provide information on the services offered by Open Border Consulting;

• to assess requests relating to international mobility projects;

• to arrange preliminary communications with schools, entities, institutions or partners;

• to manage administrative and operational activities connected to the requested services;

• to improve the functioning, security and browsing experience of the website;

• to comply with any applicable legal, tax or regulatory obligations.

4. Legal Basis for Processing

The processing of personal data is based, depending on the case, on one or more of the following legal bases:

• the data subject’s consent, where required;

• the performance of pre-contractual or contractual measures requested by the data subject;

• the company’s legitimate interest, for example for managing communications, website security and service improvement;

• compliance with applicable legal obligations.

5. Processing Methods

Personal data are processed using computerised tools and, where necessary, manually, adopting adequate technical and organisational measures to protect information from unauthorised access, loss, misuse, alteration or unauthorised disclosure.

6. Data Retention

Personal data will be retained for as long as is strictly necessary to achieve the purposes for which they were collected.

In particular:

• data sent via the contact form will be retained for the time necessary to handle the request and any subsequent communications;

• data required for administrative, tax or legal obligations will be retained for the period provided for by applicable law;

• technical data and cookies will be retained as set out in the Cookie Policy.

7. Disclosure of Data to Third Parties

Personal data may be processed by suppliers and partners who support the company in managing the website, IT systems, communications or administrative services.

Such parties process data only to the extent necessary to carry out the requested activities and, where applicable, on the basis of agreements or instructions in compliance with applicable law.

Personal data will not be sold to third parties.

8. Data Transfer

Should any technology providers or services used involve the transfer of data outside the European Economic Area, such transfer will take place in compliance with the safeguards provided for by applicable data protection legislation.

9. Data Subject Rights

The data subject may exercise, within the limits provided for by applicable law, the following rights:

• right of access to personal data;

• right to rectification of inaccurate data;

• right to erasure of data;

• right to restriction of processing;

• right to object to processing;

• right to data portability, where applicable;

• right to withdraw consent given, without affecting the lawfulness of processing carried out before withdrawal;

• right to lodge a complaint with the competent supervisory authority.

To exercise their rights, users may contact Open Border Consulting at the following email address: info@open-border.eu.

10. Data Security

Open Border Consulting adopts reasonable and appropriate measures to protect personal data processed through the website. However, no data transmission or storage system can be considered completely secure. For this reason, users are advised not to send unnecessary sensitive information via the form.

11. Data of Minors

The website is not intended for the intentional collection of personal data from minors. Should a minor send personal data through the website, the data controller may proceed to delete the information, where required or necessary.

12. Changes to this Policy

This Privacy Policy may be updated periodically to reflect regulatory, technical or operational changes. The updated version will be published on this page with the date of the last update.

13. Contacts

For questions regarding this Privacy Policy or the processing of personal data, please contact:

Open Border Consulting, Lda.
Email: info@open-border.eu
Phone: +351 211 970 319